‍Profile ► Settings ► My Addresses

‍You can add as many addresses as you need, but remember that only one can be the default.

‍IMPORTANT: make sure you enter your address correctly. Fill in every field carefully, double-checking your ZIP/postal code, your STREET (it must be written clearly and in full), your City (which must match the ZIP/postal code exactly), your Province/State and your Country. Sometimes how smoothly a shipment goes depends precisely on how carefully you check and enter your address.

To set a shipping or billing address as default, just click “Edit” on the selected address and then tick the dedicated checkbox:
If you haven’t added an address to your CardTrader account yet, you can do it right away by going to:

This way, when you place a direct order, as soon as the purchase from the selected user is confirmed, the address you set as Default will appear in the order.

‍WARNING: choose your address carefully, as it cannot be changed within active orders. If you need the order shipped to a different address, you must promptly inform the user who has to send the order to us, so they can change it manually.

If you have a credit or debit card, you can add it to CardTrader by going to:
‍Profile ► Settings ► Payment Methods

‍You will see the following screen:

Adding your credit or debit card from this screen will save you time when checking out your cart. To do so, just click “Add a credit or debit card (EU area)” and fill in all the required details:

Vacation Mode is a very handy feature that lets you temporarily remove all your items from sale, hiding them from other users.
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If for a while you don’t feel like selling, or you don’t want your cards to be visible, just go to:
‍Profile ► Settings ► Vacation Mode

‍Make sure you turn on the Global Vacation Mode switch. This way all your items will be removed from sale and will be visible only to you.
While in this mode you can still add new items or edit existing ones without anyone being able to buy them.

Once you click the switch, you can also choose whether to set a date on which your account will automatically become visible again, or to exit vacation mode manually.

Once you have selected the mode you want, confirm and your account will automatically enter vacation mode.

Vacation Mode by TAG works the same way: if you have set Tags for some groups of cards, they will automatically appear in the section below. By enabling vacation mode for a single TAG, only those cards will be removed from sale, while all your other cards stay visible.

‍WARNING: cards without any TAG can only be hidden using Global Vacation Mode.

The Blocklist is a useful feature if you want to remove a specific user from your CardTrader account.

To stop seeing a user, or to prevent a specific user from seeing your listings, just use this feature. To find it, go to:
‍Profile ► Settings ► Blocklist

‍In this section, simply type the Nickname of the user you don’t want to see your listings in the field and press Enter. From then on, that user will no longer see the account that blocked them, and vice versa.

If for any reason you feel the need to delete your account, unfortunately you cannot do it yourself.
Account deletion can only be carried out by the CardTrader staff, so just write to us at staff@cardtrader.com and we will delete your account right away!

‍IMPORTANT: Before we can delete your account, please remember that:

►All orders on the account must be completed and/or closed
►Your CardTrader wallet balance must be zero (€0.00)
►Deletion is not allowed while there is debt on the CardTrader wallet or orders that have not been completed.